Privacy Policy
Effective date: October 1, 2025
This Privacy Policy explains how Learning Guru Technologies, LLC (“we,” “us,” or “our”) collects, uses, and protects information when you use TourMe(the “Service”).
1. Information we collect
Information you provide
We may collect information you provide directly, such as your name, email address, and account details when you sign up, contact support, or interact with the Service.
Usage information
We may collect information about how you use the Service, such as pages viewed, features used, session activity, device information, approximate location (e.g., city-level), and performance data.
Content you create
If the Service allows you to create or save content (for example, saved progress, collections, or preferences), we store that content to provide the Service to you.
Payment information
If you make a purchase, payment processing is handled by third-party payment providers. We do not store full payment card numbers on our servers. We may receive limited information such as payment status, product purchased, and transaction identifiers.
2. How we use information
- Provide, operate, and improve the Service.
- Personalize content and experiences (e.g., progress, recommendations).
- Process payments and provide customer support.
- Maintain safety, prevent abuse, and debug issues.
- Send service-related communications (e.g., important updates).
3. How we share information
We may share information with trusted third parties only as needed to provide the Service, including:
- Service providers (hosting, analytics, email delivery, customer support tools).
- Payment processors to process transactions securely.
- Legal compliance if required to comply with law or respond to valid requests.
We do not sell your personal information.
4. Cookies and analytics
We may use cookies or similar technologies to keep you signed in, remember preferences, understand usage, and improve the Service. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.
5. Data retention
We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. We may also retain and use aggregated or de-identified information for analytics and improvement.
6. Security
We use reasonable safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Children’s privacy
The Service is not intended for children under 13 (or the minimum age required in your jurisdiction) without a parent or guardian’s involvement. If you believe a child has provided personal information, contact us and we will take appropriate steps.
8. Your choices
- You may update certain account information through your account settings (if available).
- You may request access, correction, or deletion of your information by contacting us.
- You may opt out of non-essential communications where applicable.
9. International users
If you access the Service from outside the country where our servers or providers operate, your information may be transferred and processed in those locations.
10. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy here and update the effective date above.
11. Contact us
If you have questions about this Privacy Policy or your information, contact us at hello@tourme.app.